Privacy Policy
Last Updated: 19/12/2025
Apex Homes (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors in compliance with New Zealand’s Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website or directly in person.
1. Information We Collect
We collect personal information that is necessary for us to provide our services. The types of information we may collect include:
- Personal Identification Information: Name, address, phone number, email address.
- Transactional Information: Details of products or services you have purchased from us.
- Communication Records: Email communications, queries, or feedback sent to us.
- Website Usage Information: IP address, browser type, pages visited, and time spent on the site (collected via cookies and similar technologies).
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Providing Services: To process your orders, create custom designs, or deliver services that you request.
- Communication: To respond to your inquiries, provide updates, and send information about our services.
- Marketing: With your consent, to send newsletters or promotional material about our products, services, or special offers.
- Improvement of Services: To analyze website usage and improve the user experience.
- Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests or obligations.
3. Disclosure of Your Information
We will not share, sell, or rent your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., contractors, delivery services).
- Legal Requirements: If required by law, regulation, or court order, we may disclose your information to relevant authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, personal information may be transferred as part of the transaction.
4. How We Protect Your Information
We take all reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. We use secure systems and technologies such as SSL encryption and regular security audits. However, no online transmission of data can be guaranteed to be 100% secure.
5. Your Rights
Under New Zealand’s Privacy Act 2020, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or outdated personal information.
- Deletion: Request deletion of your personal information when it is no longer necessary for the purposes it was collected.
To exercise any of these rights, please contact us at the details provided below.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze website traffic and usage patterns, allowing us to improve the user experience. You can control cookie preferences through your browser settings; however, disabling cookies may limit the functionality of certain features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Please check this page periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Apex Buildings
Email: info@apexbuildings.co.nz
We take your privacy seriously and are committed to ensuring your personal information is handled in accordance with New Zealand law.